Hello! 👋 I'm Charlene, a User Experience Researcher with a passion for making technology more human-centric. With a background in Salesforce and marketing, I've dedicated my career to understanding user needs and creating intuitive solutions.

My approach to UX research is rooted in qualitative data. I believe that uncovering "the why" behind user behaviors is essential for designing products that truly resonate with people. Whether it's exploring new research methods or conducting user tests, I'm always eager to dive deep into understanding the user experience.

One thing I've learned is that every challenge is an opportunity for growth. Since graduating, I've remained committed to continuous learning and staying curious about the world around me. I recently earned my Salesforce Certified AI Associate Certification! I thrive in dynamic environments where innovation and collaboration are encouraged.

I'm currently seeking new opportunities to apply my skills and contribute to meaningful projects. Let's connect and explore how we can create impactful user experiences together. I'm excited for the next adventure!