Wellvolution User Study

As a UX researcher at Solera Health, I lead a large user study for the launch of a health portal for Blue Shield of California. This study focused on the usability, likability and future features of Wellvolution. 12 participants went through the Wellvolution experience and provided feedback about the product via Zoom. 28 product backlog items were created from this study and 3 bugs were resolved prior to the pilot launch. I also conducted a landing page test, marketing material, was involved in Q/A throughout the process and provided feedback for future engagement.

A usability test was conducted with 12 participants to determine usability issues and if Wellvolution fits with the participant's lifestyle.

Interviews determined health goals, mobile application usage, etc.

28 product backlog items were created from this user test including 3 bugs.

A ranking exercise was used to rank features most important to participants to determine future features of Wellvolution.

A post-launch engagement user journey for Wellvolution was created.